COMMON QUESTIONS

FAQ

( FOOD )

Possible. Please contact our staff for details.

Yes, that is possible. Please select one base course and let us know which dishes you would like to change.
Additionally, we can accommodate orders such as:
・Desserts or à la carte items only
・Dishes not listed on the menu
・Two plans at the same time
※Please note that the price may vary depending on the dishes you choose to change.

We have it ready. We can arrange live demonstrations such as roast beef carving and mobile sushi stations.

We are currently offering this service. Depending on the details, there may be a fee involved, so please consult with our staff first.

Yes, it is possible. When confirming the number of attendees, please inform the assigned staff of the number of tables required. Additional charges will apply.

Yes, it is possible. Please feel free to contact us.

Yes, it is possible. Please contact the staff member in charge in advance.

( Drinks )

Extensions are available in 30-minute increments. Pricing varies by plan. (From ¥400 per person)
※Please contact us in advance if you anticipate needing an extension on the day of your event. Depending on the event schedule, we may not be able to accommodate extensions.

Yes, that's possible. For bottled beer, we can change it to any brand free of charge, so please let us know your preferred brand.

Yes, that is possible. We can also provide plastic cups, ice, and other items for an additional fee. Please consult with our staff.

( Service on the day )
Number of Guests Number of Staff
15-40people 1 person
40-80people 2 people
80-120people 3 people
Over 120 people Consultation required

※The number of people may vary depending on the dishes and drinks. For details, please consult the staff in charge.

Generally, setup requires 1 hour and 30 minutes, and takedown requires 1 hour.
Also, if you find yourself thinking, “There's no time for setup on the day itself!”, please rest assured. If you consult with us in advance, we will propose the best solution.

It is possible. However, please consult us in advance regarding delivery via stairs or events held during summer daytime hours.

( Payment for International Corporate Clients )

Yes, we accept international wire transfers via SWIFT. Bank details, including our SWIFT/BIC code, will be provided upon request.

Yes, we can issue official invoices in English or Japanese, including company name, address, and tax information.

Payments are generally accepted in Japanese Yen (JPY). If you require payment in another currency, please consult us in advance.

All overseas bank transfer fees and intermediary charges must be covered by the sender.

Yes, major credit cards are accepted. However, bank transfer is recommended for corporate and embassy clients.

Yes, for international bookings, a deposit or full prepayment may be required to confirm the reservation.

Yes, we can provide invoices, receipts, and company registration details if needed for internal approval or compliance.

Once payment is confirmed, we will send an official receipt or confirmation notice via email.

( Others )

Please let us know your budget and desired arrangements, and our staff will propose a plan tailored to your needs. Feel free to contact us.

As long as your order meets the minimum order amount, you may place an order for any number of people.

We can accommodate up to approximately 2,000 guests. We frequently host events for 300 to 500 people and are well-versed in handling large-scale events, so please rest assured.

Since you have placed your order after agreeing to the Terms of Use on this site, no contract is required.

Yes, it is possible. Please contact the staff member in charge.