PRIVACY POLICY

DEKUNOVERS Inc. (“we”, “our” or “the Company”) is committed to protecting the personal information of users of our service, SIRCARS CATERING (“the Service”). This Privacy Policy explains how we handle personal data collected through the Service. By using the Service, you agree to the terms of this Privacy Policy. Please note that we may update this policy without prior notice in order to better protect your personal information. Any changes will take effect immediately upon publication.

What is Personal Information?

Personal information refers to information that can identify a specific individual, such as name, address, and other identifying details. It may also include information that can be easily combined with other data to identify an individual.

Collection of Personal Information

We collect personal information only by lawful and fair means, and only to the extent necessary to fulfill the purposes outlined below.

Purpose of Use

We use the collected personal information for the following purposes:
・To respond to inquiries, provide estimates, process orders, and handle reservations
・To conduct surveys and request feedback for improving our services
・To respond to opinions, questions, or complaints from customers

Management of Personal Information

We manage your personal information with the utmost care and will not disclose it to any third party without your prior consent, except in the following cases:
・If we determine that disclosure is necessary to prevent harm to others
・If required by law, court orders, or government agencies such as the police

Use of Cookies

Cookies are small data files sent from our website and stored on your device. We may use cookies to enhance usability and to store information such as your past inputs or access data.
Cookies do not allow us to identify individuals. You may disable cookies through your browser or security software settings.

Access Logs

We collect information such as IP addresses, browser types, and referring URLs through access logs. This information is used solely for statistical analysis and does not include personal information.

Inquiries About Personal Information

If you wish to request disclosure, correction, addition, deletion, suspension of use, or erasure of your personal information (“Disclosure Requests”), or if you wish to raise a complaint, please contact us.
If you do not wish your photos or comments to appear on pages such as “CASE” or “VOICE” on our website, please notify us, and we will remove them accordingly.

Review of Privacy Practices

We regularly review and improve our personal information management systems to ensure they remain appropriate and effective.

Disclaimer

While we make every effort to ensure that the information on our website is accurate and up to date, we cannot guarantee:
・The completeness, accuracy, or timeliness of the content
・That users will not suffer damages through use of the website
・That no harm will occur due to content changes or site downtime

Contact

For inquiries regarding our handling of personal information:
Email: info@sircars.jp